Information we handle
We handle account and contact information you provide, workspace and billing records, and the URLs, goals, scenarios, test results, screenshots, and API-test configuration needed to provide the service. Security records can include IP-derived rate-limit identifiers, device or browser information, timestamps, and audit logs.
Optional analytics uses page groups, interaction names, plan category, browser or run type, outcomes, performance measurements, and a pseudonymous identifier. We designed the analytics boundary not to send names, email addresses, phone numbers, raw account identifiers, prompts, screenshots, request bodies, credentials, payment identifiers, or precise location to Google Analytics.
Why we use information
We use necessary information to provide and secure the product, run requested tests, retain evidence under the applicable plan, process billing, prevent abuse, support customers, meet legal obligations, and improve reliability. With your permission, we use optional analytics to understand acquisition, activation, feature use, and whether product journeys are working.
Legal bases
Depending on the context and applicable law, we process necessary account and product data to perform our contract with you, protect the service and our legitimate interests, comply with legal obligations, or respond to your request. Optional Google Analytics is based on your consent where consent is required. You can withdraw that consent at any time through Cookie settings.
Google Analytics and Measurement Protocol
Google Analytics is off until you choose Accept analytics. If you accept, the browser can load Google's analytics script. We may also use Google Analytics Measurement Protocol to report server-confirmed lifecycle outcomes such as a trial start, checkout completion, subscription start or cancellation, and payment failure. Those events use a pseudonymous identifier and a restricted parameter list.
Rejecting or later withdrawing analytics permission prevents subsequent optional browser and server analytics events. Necessary service, fraud-prevention, security, support, and billing records are separate and are not controlled by this optional analytics choice. We do not enable user-provided data collection or send hashed contact details to Google through this implementation.
Google explains how it uses information from sites and apps that use its services in its notice, How Google uses information from sites or apps that use our services.
Retention and deletion
Google Analytics event and user-level data is configured for a maximum retention period of 14 months. Aggregated reports may remain after user-level data expires. Test evidence follows the retention period of the customer's plan. Account, transaction, security, and audit records are retained only as long as needed for the service, dispute prevention, legal obligations, and legitimate security purposes.
We delete or de-identify information when it is no longer needed, subject to backups, fraud prevention, accounting, tax, and other legal requirements. You can request account or personal-data deletion using the contact below.
Your privacy rights
Depending on where you live, you may have rights to access, correct, export, restrict, object to, or delete personal data, and to withdraw consent without affecting earlier lawful processing. You may also complain to your local data-protection authority. We will verify requests proportionately before acting on account data.
Sale, advertising, and children
We do not sell personal information. This analytics implementation does not enable ads personalization, Google Signals, or automatic user-provided data collection. Well Tested is a business software service and is not directed to children under 18.
Contact and requests
Pyramid Works LLC is responsible for Well Tested. For access, correction, objection, withdrawal, or delete requests, email [email protected]. Include the account email and the type of request, but do not send passwords, API keys, or payment-card information.
We may update this notice when the product or applicable requirements change. Material changes will receive a new effective date and an appropriate notice.